The City of Tacoma is recruiting for an Operations Manager to join its Facilities Maintenance Division within the Public Works Department. This challenging and hands on management position plans, coordinates and manages system and facility operations including maintenance programs, janitorial and security operations and related activities. This position designs, develops and implements programs, policies and procedures to assure timely, effective and efficient operations for an inventory of 50 buildings with a biennial budget of roughly $10 million. This position is responsible for training, supervising, and evaluating 15 employees and roughly 17 contracted employees. Click here for more information on the position and how to apply. 

Job Title: Operations Manager
Closing Date/Time: Wed. 07/23/14 5:00 PM Pacific Time
Salary: $89,003.20 – $114,108.80 Annually
Job Type: Non-Classified
Location: Tacoma, Washington
Department: Public Works

Core functions of this position are:
• Manage emergency building related events that occur through the day.
• Manage various competitively selected/bid contracts such as janitorial, roofing, security hardware and security service.
• Schedule and track staff consisting of facility maintenance mechanics, carpenters, and painters.
This position requires a self-starter who can take a project, task or idea and see it through; an analytical thinker who can create, collect, and analyze data in various forms; and have strong time management skills. Flexibility is key in being successful in this position. Knowledge of the construction field as it relates to building construction, roofing, mechanical and electrical systems is highly desired.

The City of Tacoma provides excellent medical, dental and vision benefits; paid holidays and personal time off; participation in Tacoma’s Public Employees’ Retirement System and a variety of City-sponsored health and wellness opportunities.
Bachelor’s degree in public or business administration or related field and five years progressively responsible experience in physical plant or facilities operations, including three years in a supervisory capacity.

Desired Qualifications:
Bachelor’s degree with an emphasis in mechanical/electrical engineering and 5 years of supervisory experience. Experience in a unionized environment preferred.
REQUIRED COMPETENCIES:

Results Orientation & Initiative

Effectively directing and integrating all aspects of operational management, ensuring that work progresses toward achieving goals and objectives on schedule; collection, evaluation, and interpretation of data for facilities or plant operations; problem solving; developing fact-based recommendations; decision making and policy development; responsibly and accurately managing planning resources and budgeting; conducting assignments in a professional, independent, and timely manner; remaining current on applicable ordinances, rules, regulations, policies and procedures.

Capital & Project Management
Successfully lead operations using project management tools, principles and practices; fiscal and budgetary principles, regulations, guidelines and standards; City regulations, organization, and policies; short and long-range planning tools and methods for operational planning, assessment and management; and technical expertise for the assigned area.

Team Leadership
Actively take steps to build cohesive and results-oriented team using: facilitation and team leadership techniques that create a cooperative and productive environment in which to resolve problems or develop and implement plans. Establishes collaborative interoffice and interagency relationships.

Workload Management
Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities and analyzing situations to develop a course of action to produce work products that are accurate, thorough and on time.

Communications Effectiveness
Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results.
Interested individuals should apply online and attach a detailed resume and cover letter describing your experience, training, and expertise as it relates to the responsibilities of this position.

NOTE: Applications received without the required resume and cover letter will not progress in the selection process.

Applicants who have the strongest backgrounds related to the responsibilities of this position will be invited to participate in the interview process. Appointment is subject to passing a background check.

The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information.

Communication from the City of Tacoma:
We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

Should you have any questions about this position please call Human Resources at (253) 591-5400 before the closing date.