Student Records

Information security and privacy of personal information and learning accomplishments is a right of all learners. It is the policy of the Northwest Energy Efficiency Council (NEEC) to ensure the privacy and information security of student’s records are maintained by all staff charged with the role of input, maintenance, and release of records for students enrolled in the Building Operator Certification (BOC®) program. NEEC is committed to ensuring that student privacy is protected.  This statement discloses any information for any and all of BOC program and website including what information is gathered and how the information is used.

NEEC is required to share student records with Federal granting agencies providing funding to the BOC® program. The records are used for grant reporting activity and may be used for evaluation purposes. No records will be shared with those other than grant administrators.

What we collect

NEEC collects the following information from students at the time of registration:

  • name and job title
  • contact information including email address
  • other information relevant to attend classes
  • payment information

The way we use information

No individual participant information and/or class results are made public without the consent of the student. The information is used for the following purposes:

  • Internal record keeping.
  • Improve our products and services.
  • Periodic promotional emails about new products and special offers.
  • Market research and evaluation. We may contact you by email, phone, fax or mail.

Sharing of data

The data collected may be transferred throughout the organization. NEEC will not sell individual information and will share it only with our advisors. If you have any questions about your privacy, please contact us at BOCInfo@theBOC.info.

Website 

This statement discloses what information is gathered from our website users and how that information is used, with whom it is shared and what rights you have over your data.  

Who we are

The Building Operator Certification (BOC) is a program of the Northwest Energy Efficiency Council (www.neec.net). The BOC program website is www.theboc.info.

NEEC is committed to ensuring that the privacy of its website users is protected. We do not sell data, we do not share data unless compelled by law and we only ask for personal information if it’s needed to provide a service.

What Personal Information We Collect and Why

  • Course and Webinar Registration: The information collected at the time of registering for a course or webinar (name, job title, email, mailing address, phone number, payment information and other information relevant to the event) is used only as related to the event. Cvent, an event management program, is used to collect registration information. The Cvent privacy policy can be found here.
  • Contact Forms (such as waiting lists and mailing lists): The information collected in these forms (name, email, address, phone number, etc.) is only used for customer service purposes. We do not sell personal information to 3rdparties.
  • Comments: When visitors leave comments on the BOC Blog we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. The Akismet plugin is used for spam detection. The Aksimet privacy policy can be found here.
  • Cookies: If you leave a comment on the BOC Blog you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details when you leave another comment. These cookies will last for one year.
  • Embedded content from other websites: This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content if you have an account and are logged into that website.
  • Google Analytics: This website is connected to Google Analytics, allowing us to see how visitors find and use the website. See their privacy policy here. The aggregate data from Google Analytics does not expire.

The Way We Use Website User Information

No individual participant information and/or class results are made public without the consent of the student. The information is used for the following purposes:

  • Internal record keeping.
  • Improve our products and services.
  • If you opt-in, periodic promotional emails about new products, and special offers.
  • Market research and evaluation. We may contact you by email, phone, fax or mail.

How long we retain your data

We retain your information only as long as is necessary and only for the purpose for which we obtained it.  We restrict access to your information to only those persons who need to use it for a relevant purpose. Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or deleted.

If you leave a comment on the BOC Blog the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

If you have any questions about your privacy, please contact us at BOCInfo@theBOC.info.