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Questions about BOC training programs
How much does BOC training cost?
Who are the instructors?
Where and when are the trainings held?
What will be my time commitment necessary for study and out-of-class projects?
How long do I have to complete coursework prior to applying for the BOC Training Certificate of Completion?
Is the BOC training accredited?
Who is sending employees to the BOC training?
What credential do I earn after completing the Level I or II training program?
What material do I receive when I earn the BOC Training Certificate of Completion?
What value does the Training Certificate of Completion have?
How do I reflect my credential on business correspondence?
Questions about BOC Certification
What value does the BOC Certification have?
How do I reflect my Certification credential on business correspondence?
What material do I receive when I earn the Certification?
Is there a Level II Certification?
How long is the exam and what is the passing score?
Is the exam open book?
What will the exam cover? How do I prepare for the exam?
What is the refund policy for the exam?
How much does it cost to take the exam?
How will I find out about my results?
What if I fail the exam? Can I take it again?
Where can I take the exam?
Questions about maintaining your credential
Do I need to maintain my credential?
How will I know it’s time to submit my maintenance application?
How do I earn maintenance points?
If no professional development training is available in my area, what are my options for earning maintenance points?
If I have a Level II credential, do I need to apply to maintain my Level I credential as well?
What is the annual maintenance fee?
When does my credential first expire?
If my Training Certificate of Completion (TCOC) lapses, after how long can I renew it?
Who do I contact if I have further questions?
Contact our help desk by email at firstname.lastname@example.org or call us at 206-292-4793 or toll-free 1-877-850-4793 (9 a.m.–Noon PST).